Privacy Policy

EON Tours Turizm A.Ş. / Epoch Travel Agency (herein referred to as "EON Tours") respects and values your privacy. It is committed to protecting the personal information you share with us. Unless required by law, your personal information is not shared with any external party without your consent.

Your use of eontours.com, eontours.com.tr and eontours.net means that you accept the terms of the "Privacy Policy". EON Tours reserves the right to add, remove or modify these terms at any time. Therefore, it is recommended that you check this page periodically for changes. This privacy policy explains how our organization uses the personal data collected from you when you use our websites and services.

a. What Type of Information is Collected?

EON Tours collects the following data:

• Personal identification information (name, surname, e-mail address, telephone number, postal address, passport number, passport and visa validity date, gender, date of birth, nationality)
• Emergency contact information (doctor, relatives, friends, insurance company contact information)
• Personal health information (dietary restrictions, medications, allergies)
• Travel information (flight numbers, flight dates)
• Bicycle detail information (height, inside leg length, bicycle used, bicycle pedal type)

b. How is the Information Collected?

Most of the data collected is provided directly to EON Tours. Data is collected and processed in the following cases:

• Those who register online or place an order for any of our products and services.
• Those who voluntarily complete a customer survey, provide feedback on our message boards, contact forms or via email.
• Those who use or view our website through their browser's cookies.

EON Tours may also receive your data indirectly from the following sources:

• From the information you share on our social media accounts, from the comments written, from those who share visual materials using the relevant name tags.
• From the e-mails sent to EON Tours e-mail addresses, from the official Google account services of our company.

• Processing your requests for the service you have purchased,
• To be able to email you special offers on other products and services that we think you might like,
• Arranging your travel services and preparing the necessary legal documents for local authorities,
• To be able to prepare your bicycle and other materials you need according to your body type in line with your wishes,
• To be able to plan our services and provide our service providers with the necessary information to prepare healthy meals that are relevant to your diet,
• It is used to be able to contact your emergency contact person, to provide you with the necessary medication, and to pass on accurate information to your/our medical service providers in medical situations and emergencies.

EON Tours securely stores your data in databases protected by Microsoft's security standards. All office computers are protected with the latest updates of Kaspersky Total Security software.

eontours.com, eontours.com.tr and eontours.net are protected by a security technology called SSL encryption to prevent the loss, misuse or alteration of information under our control. Although no internet data transmission is completely secure, all credit card payments made through eontours.com, eontours.com.tr and eontours.net are automatically encrypted. You will be immediately notified if your preferred web browser does not support SSL encryption. EON Tours does not use credit cards for any purpose other than payment.

EON Tours stores your name, surname, country, age, address and the types of services you have purchased from us for 20 years. When this period expires, your data is irrevocably deleted from our databases.

EON Tours informs you about our products and services that we think you will like. The photos and videos taken in our tours and organizations you participate in can be used in our social media accounts to promote our services and products. In this case, the utmost attention is paid to your privacy and personality in the images.

You have the right to prevent EON Tours from sharing images about you personally by contacting us at any time. You always have the right to prevent EON Tours from contacting you for marketing purposes or providing your data to other members (partners) of EON Tours. Please let us know if you do not want to be contacted for marketing purposes.

EON Tours wants to make sure that you are fully aware of all your data protection rights. Each user has the following rights:

• Right of Access – You have the right to request copies of your personal data from EON Tours. You will be charged a small fee for this service.
• Right to Correction – You have the right to request that the information you believe to be incorrect be corrected by EON Tours. You also have the right to request EON Tours to complete the information you believe is missing.
• Right to Erasure – You have the right to request that EON Tours erase your personal data under certain circumstances.
• Right to Restrict Processing – Under certain circumstances, you have the right to request that EON Tours restrict the processing of your personal data.
• Right to Object to Processing – Under certain circumstances, you have the right to object to EON Tours' processing of your personal data.
• Right to Data Portability – Under certain circumstances, you have the right to request that EON Tours transfer the data it collects to another organization or directly to you.
• Unsubscribe Right – You can request to stop receiving our newsletter emails at any time. You can unsubscribe by updating your email preferences or by clicking the unsubscribe link that appears in the EON Tours email. If you wish, you can also reply to an unsolicited EON Tours email by typing "unsubscribe" in the message subject or by contacting us.

If you make a request, we have one month to respond to you. (For complex requests, this can be up to 60 days.) Please contact us if you wish to exercise any of these rights.

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. We may automatically collect information from you through cookies or similar technologies when you visit our websites.

For more information, please visit allaboutcookies.org.

We use cookies in various ways to improve your experience on our website:

• EON Tours automatically tracks certain information when you use our website, including (but not limited to) the URL you visited before eontours.com and your IP address. We may also record data about which pages you visit on our site and how long you spend on each page.
• EON Tours may also collect aggregate and usage information to create market research reports. Demographic data provided by Google, such as age, gender and interests, is collected and used to analyze our website visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to website users who visit certain pages on the website.

The cookies used by our website are as follows:

• Functionality – EON Tours uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These may include which language you prefer and your location. They are used as a mix of first-party and third-party cookies.
• Advertising – EON Tours uses these cookies to collect information about your visit to our website, the content you view, the links you follow, and your browser, device and IP address. EON Tours sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown ads based on your browsing habits on our website.

You can set your browser not to accept cookies; the allaboutcookies.org website tells you how to remove cookies from your browser. However, some features of our website may not work in this case.

Our website may contain links to other websites outside our domain and therefore eontours.com, eontours.com.tr and eontours.net do not assume responsibility for the privacy practices of such external sites. We remind our users to be careful when leaving our site and to read the privacy statements of other websites (including affiliated sites that publish or carry the EON Tours logo) that collect personal information or credit card information.

If you have any questions about EON Tours' privacy policy or the data we hold, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.

Send us an email: info@eontours.com

Call us: +90 242 230 3720

Write to us at: EON Tours, Toros Mahallesi 824 Sk. No:13/1 Konyaaltı Antalya Türkiye

EON Tours regularly reviews its privacy policy and posts any updates on this web page. This privacy policy was last updated on 29.01.2026.